As a manager, you see a lot. More than necessary, in some cases. The best in people. The usual behavior. But mostly, the worst. I’ve been a manager/supervisor/team leader several times in my various career paths and it’s never easy. It’s never smooth sailing, a walk in the park, rainbows and unicorns. It’s fucking difficult. …
Tag Archives: customer service
The customer is not always right
Most retail-environment stores require their under-paid and under-appreciated cashiers/stock people/MANAGERS to abide by one rule: the customer is always right. As someone who spent the great majority of my working life in consumer-driven employment, I can tell you for a fact that that particular line of thought is a crock of shit. The customer is …
geek mom and manager 